When you are finalizing your purchases and the ordering procedure, you will notice that you are directed to a secure web server to complete the process. The secure webserver provides total security for the transaction of the credit card.
Currently, we accept VISA debit or credit cards only. MasterCard and other cards are not accepted at the moment.
We accept payment in the form of multiple currencies such as, US dollar, Euros, Canadian dollars, English pounds, Australian dollars, Hong Kong dollars, Yen, and many more. For conversion and process rates, VISA does that through its own default rates.
You may be allowed to place an order as many items as you wish but we do limit pill transactions to $500 USD. If you'd like to purchase items for more than the amount, we can process the payments separately.
After completing your order, payment notification will be sent to you via e-mail with all transaction details.
If at any point you want to cancel your order, you must do so within 24 hours of placing your order. The Contact Us page offers details on how to reach us. After 24 hours there will be no way to cancel your order.
It is important to ensure you have correctly entered your shipping address when placing your order. The address should be legitimate so that if there are any mistakes in address or delays, the medication could take longer to get to you. If you discover an error in your shipping address after placing your order, contact us immediately at the Contact Us page.
IndiaGenericAid.com ships its products to most countries in the world, except Canada, Germany, Luxembourg and Netherlands due to customs restrictions.
All orders are shipped within 2 business days, but occasional delays may take place when items are on back order. You will be informed immediately if any delays occur.
Your parcel will appear like private mail and will not disclose its contents. On the letter that comes with your product will be your shipping details there a mark "Health product for personal use".
Shipping is handled by Registered Air Mail (12 - 16 days delivery) or Express Mail Service (EMS) (5 - 8 days delivery). Please keep in mind that EMS accessibility depends on what the product is and the country to which it is mailed.
Ems is available in the following countries:
- United Kingdom
As well as:
Austria, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bhutan, Botswana, Brunei Darussalam, Bulgaria, Cambodia, Cayman island, China, Cuba, Cyprus, Egypt, Eriteria, Estonia, Ethiopia, Fiji, Georgia, Ghana, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Japan, Jordon, Kenya, Korea, Latvia, Macau, Malawi, Malaysia, Mauritius, Mongolia, Morocco, Namibia, Nauru, Nepal, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Senegal, Singapore, Sudan, Switzerland, Taiwan, Tanzania, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates (UAE), Vietnam.
Orders of more than 200 tablets will be divided into 2 parts due to weight limitations. The second part of the order will arrive later with a little time interval.
If you do not receive your order within 21 days, you will be sent a full or a new order will be placed, free of charge.
All EMS orders will have tracking number with links to track and receive updates on your order.
Please take into consideration that for Regular Air Mail orders we can provide tracking numbers by request. The packing will start to be tracked only after the order is delivered to customer.
If the order arrives to the mailing address, but you are not unable to receive it for some reasons, for example, if you're not at home at the time of arrival, then a notice will be left and the order should be received from the Post Office stated in the notice. If the order is not claimed in 30 days, it is sent back to the sender.
If you are unsatisfied with your product for any reason, please contact us. We will make an address available for returns and will reimburse you 100% of the product's cost if you choose to return your order. However, standard shipping costs will apply.
Please ensure that you are take the correct dosage of your medication, carefully reading the instructions supplied with every order before going to the trouble of returning goods.
We use secure servers when it comes to protecting personal information divulged to us. Suitable systems and procedures are used to protect the information IndiaGenericAid.com is sent online. Any personal or credit card information is encrypted by SSL encryption technology before it's sent through the Internet. We use SSL technology is to make sure that no information is intercepted or stolen during the transferring process. Credit card information is stored in a restricted-access database in an encrypted form. Therefore it is not linked to the Internet and safe from hackers.
All information that we ask customers for is necessary information needed to process your order. The information is used to track the order, processing and shipping it, and nothing else.
Under no circumstances will we do not share any of your information with external parties. Your information is well guarded and is only used by employees who are handling your order on our site. We realize confidentiality when ordering products online ordering. We guarantee that all of your information is safe, protected, and encrypted.
Shopping at our website is 100% safe because we deploy SSL (Secure Socket Layers), the most effectivee online security system offered. Rest assured all your personal information, is encrypted and kept safe from harm.
IndiaGenericAid.com utilizes a 3D-secure/Verified-by-VISA PCI compliant payment system to collect and transfer all payment information. By meeting the Payment Card Industry's rigorous data security standards (PCI DSS v1.2), your credit card or payment method is safe and only relayed to VISA through an encrypted SSL (Secure Socket Layer) connection. We don't collect or store any payment details, as this is processed by our PCI compliant payment processor. We have picked our payment processor after reviewing their security measures and practices. Feel free to contact us if you have any questions or concerns.
In addition, shopping at our website is guaranteed by the most reliable internet security verification systems: Geotrust and McAfee Secure. You will see their certificates on every checkout page of IndiaGenericAid.com. Please take into consideration that these logos are not just pictures, so don't hesitate to click them and go directly to Geotrust and McAfee Secure sites which verify the unique ID for our online shop and results of daily inspections. You have the right to ensure you are shopping at a trustworthy site and your information is secure.
All trademarks and brand names stated on this site are the property of the respective trademark holders. All declared trademarks and brand names are for descriptive objectives only and provide an example of established products based on the same conformation that generic products represented on this site are.